I purchased remote messages and I currently attend university and the wifi network here is provided by the company Apogee (myresnet.com) and it seems that when i try to connect to wifi through my phone, it's connected to one ip address (10.102.40.180) but when i connect through my computer, (according to ipconfig) it's 10.102.3.148. I think everything else is the same. So it's not really working through wifi at all. Then i tried connecting through usb, following all the directions in the guide, and it's still not working. Any suggestions?